Questions To Ask a Cleaning Company Before Hiring Them

by | Mar 25, 2024 | Guide | 0 comments

Choosing the appropriate expert house cleaning service is an important choice for homeowners in Malaysia. Going for a less expensive cleaning service might appear to be an immediate solution, however, it can result in unwanted outcomes, including extra costs for repairs and replacements. For a comprehensive and hygienic home environment, it’s recommended to employ a well-regarded cleaning service such as Fantastic Cleaners. They offer outstanding services tailored to your unique cleaning requirements in Malaysia.

But how do you know if that company is good for you when you haven’t experienced their service yourself? In order to ensure that you’re getting the best cleaning service possible, it’s always a good idea to ask a cleaning company some questions before hiring them. Here are a few good ones to get you started. 

How Experienced are You in Cleaning? 

When you’re ready to hire a cleaning service provider, one of the most important questions you should ask is, “How experienced are you?” This is critical because knowing their years of experience will help you determine whether or not this company can handle your cleaning needs, especially if you have a lot to clean up!

The more knowledge and experience your cleaning company has in the industry, the more likely you will get the performance you expect. You surely don’t want to waste your money and time on cleaning service providers who can’t deliver satisfactory results or may even end up causing more harm than good.

What Cleaning Supplies Will You Use for the Cleaning?

This is a question that you should never forget to ask your cleaning service provider because they may use cleaning products that can contain harsh chemicals without you realizing it. You certainly don’t want to end up coming to a house with discolored carpets, damaged wooden furniture or hard-to-remove wall stains.

Furthermore, some cleaning products can be toxic to humans and animals, whether they’re just inhaled or touched. So if you happen to have a furry friend at home, it’s good to be sure that you and your pets are safe. 

Are You a Cleaning Company That’s Insured? 

Your cleaning company should not only be insured, but they must also guarantee that you are safe. What are the four different types of coverage they need to have? Workers’ compensation, umbrella insurance, general liability, and automobile liability. You should double-check coverage to ensure that your cleaning service provider is adequately covered. Accidents do happen, regardless of how professional their cleaners are!

How Are You Going to Clean My Area? 

 As a customer, you have the right to know what cleaning tactics and methods they plan to implement in your area. Doing so will help you Examine if you are in favor of their Cleaning Process. On the other hand, it will also give you a chance to correct them if you don’t find their Cleaning ways ideal for your area and you can suggest a better method. 

Do you have Eco-Friendly Cleaning Products? 

When it comes to cleaning, it’s always safe to go for non-toxic options. When you happen to find a cleaning service provider, you should ask if they offer eco-friendly cleaning supplies since this will help lessen the risk of damage to your property.  Moreover, green cleaning items will also lessen the chance of triggering health problems, particularly respiratory issues. 

Related Post: Major Benefits of Eco-Friendly Cleaning in Your Home


Dealing with dust and dirt can be a big headache, but knowing what questions to ask your cleaning service provider can help you get the most bang for your buck. This will not only help you learn more about their business, but it will also allow you to finally find a cleaning company you can trust.